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INTEGRATION

GHTK & Viettel Post Waybill Management

Automatically track GHTK and Viettel Post delivery status. Alert on returned or stored orders and automatically message customers.

01 The Problem

Shop owners struggle with high return rates. Manually checking waybill codes on GHTK or Viettel Post is time-consuming, making it impossible to handle issues promptly when shippers can't reach customers.

02 The Solution

OpenClaw connects with shipping carrier APIs (FedEx, UPS, DHL). When an order is reported as 'Customer unreachable' or 'Stored', AI instantly sends an SMS/WhatsApp message to the customer and alerts the CS team to handle it immediately, reducing return rates.

03 Example Prompts

prompt.txt
> "Check all FedEx orders in 'Stored' status and send a WhatsApp message reminding customers to receive their goods."
prompt.txt
> "Report the list of Viettel Post orders at risk of being returned today."
prompt.txt
> "Automatically update 'Delivered' status from GHN into the revenue management Google Sheets."

How It Works

1. Integration & Setup

2. Execution & Monitoring

3. Optimization

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Contact Us

Have a question or need assistance? We're here to help.

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