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AUTOMATION

WhatsApp Business Customer Service Automation

Automatically reply to WhatsApp messages, segment customers, and send periodic care messages to increase sales conversion.

01 The Problem

Customers message via WhatsApp but staff reply slowly, leading to lost customers. Sending manual care messages is time-consuming and prone to missing potential customer data.

02 The Solution

OpenClaw integrates directly with WhatsApp Business API, automatically analyzing customer intent with AI to reply instantly. The system automatically tags customers and schedules personalized care messages and repurchase reminders.

03 Example Prompts

prompt.txt
> "Automatically reply with a quote when a customer asks about product A on WhatsApp."
prompt.txt
> "Filter the list of customers who haven't purchased in 30 days and send a 10% discount code via ZNS."
prompt.txt
> "Summarize the most frequently asked questions on WhatsApp this week."

How It Works

1. Integration & Setup

2. Execution & Monitoring

3. Optimization

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Contact Us

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